About us
A family-run window and glazingcompany Stoke-on-Trent homeownerskeep recommending
Warmer rooms, quieter nights and doors that shut properly: installed by the same small team that measured them, with a 10-year insurance backed guarantee behind every job.
Rated 5.0 from 99 Google reviewsAssure certified
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Our story
Started in 2019, still run by the family that fits the work
Window & Glass Replacement Centre Ltd was established in 2019 and is registered in England and Wales as company number 12220717. We are based at 12 Andover Cl, Adderley Green, and we work across Stoke-on-Trent, the wider Staffordshire area and into Cheshire.
We help homeowners who are tired of misted glass, draughty frames, handles that have stopped locking and heating bills that climb every winter. Most of our customers are not looking for a showroom experience; they want someone local who turns up when they said they would, measures properly, and fits the job once so it does not need revisiting.
Our specialism is replacement rather than new build: taking out tired, failed or damaged windows, doors and glazing from occupied homes and putting back units that sit square, seal correctly and operate smoothly. That covers everything from a single misted pane through to a full house of A-rated windows, composite doors, patio and French door sets, roofline and conservatory infills.
Because Anthony Jones and the team survey, order and fit the work themselves, nothing is handed to a subcontractor part-way through. The person who takes your measurements is the person accountable for how the finished job looks and performs.
Who we help
Homeowners and landlords across Stoke-on-Trent, Staffordshire and Cheshire dealing with failed, damaged or dated glazing.
What we specialise in
Replacement windows, uPVC and composite doors, double glazing repairs, glass replacement, roofline and conservatory infills.
Experience depth
Trading as a limited company since 2019 with a 5.0 average across 99 Google reviews.
Service area
Stoke-on-Trent, Newcastle-under-Lyme, Stone, Milton, Birches Head, Crewe, Sandbach and Alsager.
Mission and standards
Fit it properly, guarantee it in writing, leave the house tidy
Our standard is simple: every installation should pass an independent check. We are Assure certified, which means our work is assessed against the relevant Building Regulations rather than only against our own opinion of it.
We quote in writing after a physical survey. No pressure calls, no discount that disappears at midnight, no price that changes once the van is on the drive. If a repair will solve the problem, we will tell you that instead of selling you a full replacement.
Every installation is covered by a 10-year insurance backed guarantee, so the cover stands behind the work even if circumstances change. Registration is completed as part of the job, not left for you to chase.
Quality standards
Assure certified installations, checked against Building Regulations rather than self-declared.
Service philosophy
Honest advice first. Repair where a repair will last, replace where it genuinely will not.
Guarantees
A 10-year insurance backed guarantee registered on completion of every installation.
Accountability
Family-run and locally based, so the same people answer the phone before and after the job.
Trust indicators
The proof, in plain figures
5.0 / 5
Average rating from 99 Google reviews
Est. 2019
Family-run limited company, No. 12220717
10 years
Insurance backed guarantee on every installation
Assure
Certified and independently assessed installations
Where to find us
12 Andover Cl, Adderley Green,
Stoke-on-Trent ST3 5RA
Opening hours
- Monday9am – 5pm
- Tuesday9am – 5pm
- Wednesday9am – 5pm
- Thursday9am – 5pm
- Friday9am – 5pm
- Saturday10am – 3pm
- SundayClosed
Next step
Book a free survey and get your price in writing
Tell us what needs doing. We will measure up at a time that suits you, explain the options honestly and put a fixed written quotation in your hands: with no obligation to go ahead.
Assure certified · 10-year insurance backed guarantee · Family-run since 2019